The Bella Sephina priority is to exceed your expectations, happiness and satisfaction with a Bella Sephina kit.
If you are not satisfied with the canvas quality, drill quality, toolkit quality, or overall diamond painting experience using the kit, you may initiate a return for a full refund NO LATER than 30 days from receipt of your kit.
Simply send an email to firstname.lastname@example.org with a note as to the source of your disappointment.
Bella Sephina does not pay for return shipping.
Upon receipt of returned goods a full refund will be issued to the original payment purchase method ONLY - No Exceptions.