Refund Policy

The Bella Sephina priority is to exceed your expectations, happiness and satisfaction with a Bella Sephina kit.

If you are not satisfied with the canvas quality, drill quality, toolkit quality, or overall diamond painting experience using the kit, you may initiate a return for a full refund NO LATER than 30 days from receipt of your kit.  

Simply send an email to [email protected] with a note as to the source of your disappointment. 

Bella Sephina does not pay for return shipping.

Upon receipt of returned goods a full refund will be issued to the original payment purchase method ONLY – No Exceptions.